02 · Services
Shared services, run like engineering
You keep the strategy and the customer relationships. We take the execution layer underneath — with documented processes, defined turnaround times and one team accountable across all three functions.
02-01 · The three functions
We run commercial operations — CRM hygiene, quoting, order handling and reporting — so your sellers spend their day in front of customers instead of in front of admin.
- · CRM operations
- · Quote to cash
- · Lead handling
- · Commercial reporting
Bookkeeping, AP/AR and month-end close run as a hardened process with controls built in — accurate books, on schedule, without an internal finance build-out.
- · Bookkeeping
- · Accounts payable & receivable
- · Month-end close
- · Controls & compliance
Onboarding, payroll support, policy and employee support handled end to end, so headcount growth doesn't turn into a queue of unanswered tickets.
- · Onboarding & offboarding
- · Payroll support
- · Employee support desk
- · Records & policy
02-02 · How engagements work
Map
We document the workload as it runs today — volumes, tools, hand-offs and the points where it stalls.
Transition
Scope, service levels and ownership are agreed in writing, then work moves across in planned waves.
Run
We operate the process, report against the agreed cycle and keep tightening it as your volume grows.